Frequently Asked Questions
Do you ship internationally?
Yes, we ship worldwide.
Are all shipment costs, taxes, and customs duties included in the price?
Yes. All shipment costs, taxes, and customs duties are included in the price you see at checkout—there are no hidden fees or surprise charges upon delivery. If you have any questions, please contact us at info@sensethepebble.com
How long will it take to receive my order?
We prepare and ship your order as quickly as possible. Delivery times vary depending on your location, but most orders arrive within 3–7 business days. You’ll receive a confirmation email with tracking details once your order has shipped.
Can I return or exchange an item?
You may return or exchange your item within 14 days of receiving it, provided it is unused and in its original condition. Please contact us at info@sensethepebble.com for assistance.
What materials are your scarves and bandanas made from?
Every Sense the Pebble piece is crafted with care using high-quality fabrics such as silk, cotton, cashmere and wool, chosen for their beauty, comfort, and durability. Each material is carefully sourced to reflect our commitment to casual luxury and artisanal craftsmanship.
How should I care for my scarf or bandana?
At Sense the Pebble, our items are crafted from exquisite fabrics that are inherently delicate. To preserve the beauty of your accessory, we recommend dry cleaning for silk, wool and cashmere scarves and gentle hand washing in cold water for cotton bandanas. Always store your pieces flat or lightly rolled, away from direct sunlight, to keep the colors vibrant.